Managed IT support in Salford
IT Support for Salford Businesses
Blowfish Technology provides fully managed IT support for businesses across Salford and the surrounding Greater Manchester area. Fixed monthly cost, local engineers, proactive monitoring and cyber security from a single trusted North West partner.
Under 15 seconds average call waiting time
91% of issues resolved the same day
98% of tickets closed within SLA
3,500+ devices managed across the North West
ISO 27001 & Cyber Essentials Plus certified
IT support in Salford
Keeping Salford Businesses Running
Salford is a city in Greater Manchester and home to MediaCityUK, one of the UK’s largest media and technology hubs. The city has undergone significant regeneration and now hosts a diverse mix of media companies, technology firms, professional services and creative agencies alongside its traditional industrial base in Salford Quays.
Blowfish Technology provides fully managed IT support in Salford built around how your business actually works. Whether you need to migrate to Microsoft 365, secure your endpoints, or simply have a team you can call when something breaks, we handle everything under one fixed monthly cost.
Reactive break-fix IT
Paying per call-out every time something breaks costs more and fixes less than proactive managed support.
Single point of failure
One person holding all the technical knowledge creates a serious business continuity risk.
Growing cyber threats
Salford businesses are targeted specifically because of the client data and financial information they hold.
No IT strategy
Technology decisions made in isolation cost more and create more problems than a planned approach.
Compliance pressure
Salford’s media, technology and creative sectors including GDPR and broadcasting compliance demand documented, auditable IT controls that reactive IT providers rarely deliver.
What you get
Everything Included in Your Managed IT Service
One fixed monthly fee covers all of this – no hidden charges, no call-out fees, no surprises.
24/7 Monitoring
Automated monitoring of your servers, workstations, network and services – alerts raised before issues affect your Salford business.
Unlimited Helpdesk Support
Unlimited remote support from qualified engineers via phone, email or our ticketing portal – under 15 seconds average call waiting time.
On-Site Engineers
Same-day response for business-critical problems in Salford and surrounding areas, fully included at no extra cost.
Patching & Updates
Scheduled patching of operating systems, applications and firmware keeps your systems secure.
Firewall Management
We configure and manage your firewalls to block attacks and enable secure remote access at all times.
Backup Monitoring
We monitor your backups daily and test restores regularly so your data is recoverable when you need it.
Dedicated Account Manager
A named contact who knows your Salford business and acts as your strategic IT adviser.
IT Roadmap & Planning
Regular reviews and a forward-looking IT roadmap aligned to your business goals.
Full IT Documentation
We document your entire IT environment – hardware, software, configurations and licences.
Add-on services
Build Your Complete IT Solution
Our managed IT service forms the foundation. These additional services complete your technology environment.
Hardware & Software
Supply, configuration and lifecycle management of all your business hardware and software.Learn more
Disaster Recovery
Business continuity planning and tested disaster recovery solutions.Learn more
Microsoft 365 Backup
Automated, secure backup of all your Microsoft 365 data.Learn more
Managed Backup
Fully managed, monitored backup with regular restore testing.Learn more
Microsoft Modern Workplace
Microsoft 365 Business Premium deployed and managed properly.Learn more
Cyber Security
A complete managed cyber security stack – EDR, ITDR, DNS filtering, MFA and more.Learn more
Not Sure What IT Support Your Salford Business Needs?
Free, no-obligation IT assessment. We look at what you have, identify gaps and give you an honest recommendation.
Why Blowfish Technology
A North West IT Partner Who Knows Your Business
We are not just an outsourced IT team. We are a trusted North West partner with a genuine interest in your success.
Your nearest office
Covered from Our Liverpool Cotton Exchange Office
Salford is covered by our Liverpool office team, with on-site engineers deployed across Merseyside, Cheshire and the wider North West. Our Liverpool office at the Cotton Exchange provides dedicated coverage for Salford and the wider Quays area.
Ormskirk: Unit 2, Hattersley Court, Ormskirk, L39 2AY
Liverpool: Cotton Exchange, Bixteth Street, L3 9LQ
Phone: 01695 351778
Coverage area
We Also Cover Nearby Areas
Our engineers cover Salford and all surrounding areas. Click through to find out more about IT support near you.
Manchester
Managed IT support for Manchester businesses
Media City UK
Managed IT support for Media City UK businesses
Eccles
Managed IT support for Eccles businesses
Swinton
Managed IT support for Swinton businesses
Walkden
Managed IT support for Walkden businesses
Stretford
Managed IT support for Stretford businesses
Frequently Asked Questions – IT Support Salford
What is included in your managed IT support for Salford businesses? ⌄
Our managed IT support covers remote and on-site support, 24/7 monitoring, proactive patch management, cyber security, firewall management, backup and recovery, software and hardware support, and quarterly reviews – all for a fixed monthly cost with no hidden charges.
How quickly do you respond to IT support requests in Salford? ⌄
Under 15 seconds average call waiting time. 91% of issues resolved same day, 98% within SLA. Same-day on-site for urgent issues.
Do you provide on-site IT support in Salford? ⌄
Yes. On-site visits are fully included at no extra cost. Our engineers cover Salford and all surrounding areas in Greater Manchester.
How much does IT support cost for a Salford business? ⌄
Fixed monthly per-user or per-device pricing with no surprise bills. Contact us for a tailored quote for your Salford business.
What is a Managed Service Provider (MSP)? ⌄
An IT company that takes full responsibility for your technology infrastructure under a fixed monthly contract – proactive monitoring, unlimited support, no per-call billing. Blowfish Technology is a fully accredited MSP serving North West businesses since 2012.
My IT support company has gone bust – can you help? ⌄
Yes. We can take over your IT support within 48 to 72 hours. Call 01695 351778 now.
I am thinking about outsourced IT support – is that something you can help with? ⌄
Yes. A full team for a fixed monthly fee works out significantly cheaper than employing an internal IT manager at £40,000 to £50,000 per year in the North West.
Who will answer my IT support call? ⌄
A qualified North West engineer – not an overseas call centre. Under 15 seconds average waiting time.
What happens if my IT issue cannot be fixed remotely? ⌄
We dispatch an engineer to your Salford site. Fully included, same-day for urgent issues.
Do I need IT support near me in Salford? ⌄
Local engineers mean faster on-site response. We cover Salford from our Liverpool Cotton Exchange office with engineers across the whole North West.
Do you support media, technology and professional services businesses in Salford? ⌄
Yes. We work with a wide range of Salford businesses including media, technology and professional services firms. See our sectors page for more detail.
How long does it take to switch to Blowfish Technology? ⌄
Most businesses are fully onboarded within two to four weeks. We manage the entire transition process, minimising disruption to your Salford business throughout.
How we work
Getting Started With Managed IT in Salford
Switching to a managed IT provider should not be disruptive. We have onboarded hundreds of North West businesses and refined the process to make it seamless.
We start by fully understanding your current environment – documenting every device, application and configuration. Then we transition your support, applying our monitoring tools, security baselines and backup checks before we go live.
From day one your team has helpdesk access and your account manager is in place. Most clients notice the difference within the first week.
Looking for Reliable IT Support in Salford?
Talk to Blowfish Technology about managed IT support for your Salford business.