Managed IT support at Media City UK
IT Support for Media City UK Businesses
Blowfish Technology provides fully managed IT support for businesses at Media City UK and across the surrounding Salford, Greater Manchester area. Fixed monthly cost, local engineers, proactive monitoring and cyber security from a single trusted North West partner.
Under 15 seconds average call waiting time
91% of issues resolved the same day
98% of tickets closed within SLA
3,500+ devices managed across the North West
ISO 27001 & Cyber Essentials Plus certified
IT support at Media City UK
Keeping Media City UK Businesses Running
Media City UK is the UK’s largest purpose-built media and creative hub, located at Salford Quays and home to the BBC, ITV, dock10 studios and hundreds of media, technology and creative businesses. The campus has unique IT infrastructure requirements driven by broadcast-grade connectivity, cloud media workflows and the security demands of major media organisations.
Blowfish Technology provides fully managed IT support at Media City UK built around how your business actually works. Whether you need broadcast-grade connectivity, cloud infrastructure or simply a reliable helpdesk, we handle everything under one fixed monthly cost.
Reactive break-fix IT
In a media environment, downtime costs more per minute than anywhere else.
Single point of failure
One person holding all technical knowledge is a serious production risk.
Data security
Media City businesses handle sensitive pre-release content and client data requiring rigorous security controls.
No IT strategy
Unplanned technology decisions cost more and create compliance risks.
GDPR and data sovereignty
Media and broadcasting sectors face specific data compliance obligations.
What you get
Everything Included in Your Managed IT Service
One fixed monthly fee – no hidden charges, no surprises.
24/7 Monitoring
Alerts raised before issues affect your Media City UK business.
Unlimited Helpdesk Support
Under 15 seconds average call waiting time.
On-Site Engineers
Same-day response at Media City UK and surrounding areas.
Patching & Updates
Scheduled patching keeps systems secure.
Firewall Management
Block attacks and enable secure remote access.
Backup Monitoring
Daily backup monitoring and restore testing.
Dedicated Account Manager
A named contact who knows your Media City UK business.
IT Roadmap & Planning
Forward-looking IT roadmap aligned to your goals.
Full IT Documentation
Complete documentation of your IT environment.
Add-on services
Build Your Complete IT Solution
Hardware & Software
Supply and lifecycle management.Learn more
Disaster Recovery
Business continuity solutions.Learn more
Microsoft 365 Backup
Secure backup of all M365 data.Learn more
Managed Backup
Fully managed backup with restore testing.Learn more
Microsoft Modern Workplace
M365 Business Premium deployed properly.Learn more
Cyber Security
Complete managed cyber security stack.Learn more
Not Sure What IT Support Your Media City UK Business Needs?
Free, no-obligation IT assessment.
Why Blowfish Technology
A North West IT Partner Who Knows Your Business
Trusted North West partner, genuine interest in your success.
Your nearest office
Covered from Our Liverpool Cotton Exchange Office
Media City UK is covered by our Liverpool office team, with on-site engineers deployed across Merseyside, Cheshire and the wider North West. Our Liverpool office at the Cotton Exchange provides dedicated coverage for Media City UK and the Salford Quays area.
Ormskirk: Unit 2, Hattersley Court, Ormskirk, L39 2AY
Liverpool: Cotton Exchange, Bixteth Street, L3 9LQ
Phone: 01695 351778
Coverage area
We Also Cover Nearby Areas
Our engineers cover Media City UK and all surrounding areas.
Salford
Managed IT support for Salford businesses
Manchester
Managed IT support for Manchester businesses
Stretford
Managed IT support for Stretford businesses
Eccles
Managed IT support for Eccles businesses
Urmston
Managed IT support for Urmston businesses
Chorlton
Managed IT support for Chorlton businesses
Frequently Asked Questions – IT Support Media City UK
What is included in your managed IT support for Media City UK businesses? ⌄
Remote and on-site support, 24/7 monitoring, patch management, cyber security, firewall management, backup and recovery, and quarterly reviews – fixed monthly cost.
How quickly do you respond at Media City UK? ⌄
Under 15 seconds call waiting. 91% resolved same day, 98% within SLA.
Do you provide on-site IT support at Media City UK? ⌄
Yes. Fully included, no extra cost. Our Liverpool office team covers Media City UK and Salford Quays.
How much does IT support cost? ⌄
Fixed monthly pricing. Contact us for a tailored quote.
What is a Managed Service Provider (MSP)? ⌄
An IT company taking full responsibility for your technology under a fixed monthly contract.
My IT support company has gone bust – can you help? ⌄
Yes. Takeover within 48 to 72 hours. Call 01695 351778.
I am thinking about outsourced IT support – can you help? ⌄
Yes. Far cheaper than employing an internal IT manager at £40,000-£50,000/year.
Who will answer my call? ⌄
A qualified North West engineer from our Liverpool team. Under 15 seconds average.
What happens if my issue cannot be fixed remotely? ⌄
Engineer dispatched same-day to Media City UK. Fully included.
Do I need IT support near me at Media City UK? ⌄
Local engineers mean faster on-site response. Our Liverpool office is the closest.
Do you support media, broadcast, technology and creative businesses at Media City UK? ⌄
Yes. We understand the specific IT requirements of media and broadcast organisations. See our sectors page.
How long does switching take? ⌄
Two to four weeks with minimal disruption.
How we work
Getting Started With Managed IT at Media City UK
From day one your team has helpdesk access and your account manager is in place.
Looking for IT Support at Media City UK?
Talk to Blowfish Technology about managed IT support for your Media City UK business.