All systems operational · Ormskirk, North West England

AI Services

AI Services · North West England

AI for your business.
Honestly advised.

Most North West businesses don’t need an AI strategy. They need someone honest telling them what to adopt, what to avoid, and how to keep their data safe while their team starts using these tools. That’s what Blowfish does, as part of your managed IT relationship.

Microsoft Solutions Partner for Modern Work, including Copilot deployment.

Vendor-neutral guidance. Copilot, ChatGPT, Claude, we’ll tell you what fits, not what we resell.

ISO 27001 & Cyber Essentials Plus. AI guidance that takes your data seriously.
// AI Readiness · Live
Active
Typical SME readiness score
42/ 100
Most businesses aren’t ready. Most don’t realise it.
Data hygiene
M365 licensing
Security posture
Staff training
AI usage policy
The honest opening

Your team is already using AI. The question is whether you know what they’re sharing.

Right now, somewhere in your business, someone is pasting a client email into ChatGPT and asking for a polite reply. Someone else is dropping a financial spreadsheet into Claude to summarise it. Someone in HR is feeding interview notes into a free AI tool to draft a feedback summary.

That’s not a hypothetical. It’s happening in almost every SME we visit, and most directors have no idea it’s happening.

The good news: AI tools genuinely help your team work faster. The risk: free, public AI tools were never designed to handle business data safely. Bridging that gap is a managed IT job, not a strategy consultant job, and it’s exactly what Blowfish handles for our clients.

What readiness actually means

The five pillars of AI readiness for SMEs.

AI readiness isn’t about strategy decks. It’s about five practical things being in place before your team starts pasting client data into chatbots. Here’s what we look at.

01

Data hygiene

Can AI actually read your files, and is that a good thing?

Copilot is only as useful as the data it can see. If your SharePoint is a tip, with old contracts mixed in with current ones and outdated financial figures sitting in random folders, Copilot will confidently quote the wrong numbers in your next board pack. Worse, it will surface documents to staff who shouldn’t have access. Data tidying is the unglamorous prerequisite.

02

Microsoft 365 licensing

The right Copilot licence for the right people, not everyone.

Copilot is an additional cost on top of your existing Microsoft 365 licence. Buying it for the whole team is rarely the right answer. We help you identify the four or five roles where it pays for itself within a month, and the roles where it would be a waste, before any money is spent.

03

Security posture

AI tools are a new attack surface. Treat them like one.

Free public AI tools may store your prompts, train future models on your data, or expose information to other users in subtle ways. Business-grade tools handle this very differently. Knowing which is which, and stopping shadow AI tools at the network level when needed, is part of how we keep your data inside your business.

04

Staff training

Your team need to know what’s safe to paste. Most don’t.

The biggest AI risk in most SMEs isn’t the technology, it’s the people using it without guidance. Short, plain-English training sessions covering what staff can paste, what they shouldn’t, and how to spot AI-generated phishing makes more difference than any policy document.

05

AI usage policy

A two-page policy your team will actually read.

You don’t need a 40-page AI governance framework. You need a clear, two-page document that tells your team which tools are approved, what’s safe to share, and who to ask if they’re unsure. We draft this with you, tailored to your sector, and review it as the technology shifts.

Explore further

Three questions every director is asking us about AI.

Read the practical, plain-English answers we give North West business owners every week.

01
Microsoft 365 Copilot for SMEs

What Copilot actually does, what it costs on top of your existing licensing, what you need in place before it’s worth turning on, and the honest answer to whether it’s worth it for a 20-person business.

Copilot M365 Pricing

Read the Copilot guide →

02
AI Security & Data Risks for SMEs

Shadow AI, data leakage into public LLMs, what an AI usage policy needs to cover, and how Cyber Essentials Plus thinking applies to AI tools. The risks your insurance broker will start asking about soon.

Shadow AI Data leak Policy

Read the security guide →

03
ChatGPT vs Copilot vs Claude

An honest comparison from an MSP perspective. Not which AI is best, but which makes sense for which kind of business use, and what the security and licensing implications of each actually are for an SME.

ChatGPT Copilot Claude

Read the comparison →

Who we help

Three businesses we help with AI every week.

If any of these sound like your business, the conversation about AI is overdue.

01

The growing SME without an AI plan.

You’ve got 20 to 80 staff, no dedicated IT lead, and your team is increasingly using AI tools without guidance. You know you should have a position on this, but you’ve never had time to work out what it should be.

20-80
Typical staff
0
Internal IT
02

The director who’s heard the Copilot pitch.

Microsoft, your accountant, your peer network, everyone is telling you to look at Copilot. You want a straight answer on whether it’s worth it for your business, what it actually costs in total, and what needs to be true before it’s worth switching on.

£33.70
Per seat, all in
+Premium
Security included
03

The business that’s already had a near miss.

Someone pasted something they shouldn’t have. Maybe a CV, maybe a financial figure, maybe a client name. Nothing went wrong, but it could have. You want a sensible position in place before it does.

2 pages
Usage policy
1 hour
Staff briefing
How we help

Through your managed IT relationship, not as a side project.

We’re not an AI consultancy. We’re your IT partner, and AI is now part of IT. That distinction matters.

Most AI consultancies turn up, hand you a strategy, and disappear. Most resellers turn up, sell you Copilot for everyone, and disappear. We sit alongside you for the long term, advising as the technology evolves, and tying AI decisions back to the rest of your IT setup, your security posture, your licensing, and your team.

That means we say “no, not yet” when most providers would say yes. It also means when we do recommend something, you can trust it.

AI Readiness AssessmentA practical scorecard across the five pillars, with a clear list of what to fix first.
Copilot deployment & licensing adviceThe right licences for the right roles, configured properly, rolled out without drama.
AI usage policy draftingA two-page document tailored to your sector, written in plain English your team will actually read.
Staff briefings & trainingShort, practical sessions covering what’s safe to paste and what isn’t, including AI-generated phishing.
Shadow AI controlIdentifying which AI tools your team are quietly using, and bringing them into a managed environment.
Ongoing reviewThe technology shifts every quarter. We review your AI position with you as part of your account reviews.
Get in touch

Let’s have a proper conversation about AI.

No sales pitch, no urgency, no scaremongering. Tell us what your team is using and what you’re worried about, and we’ll tell you honestly what’s worth doing first.

Talk to us
Find us
Unit 2, Hattersley Court, Ormskirk, L39 2AY