Managed IT support in Liverpool
IT Support for Liverpool Businesses
Blowfish Technology provides fully managed IT support for businesses across Liverpool and the surrounding Merseyside area. Fixed monthly cost, local engineers, proactive monitoring and cyber security from a single trusted North West partner.
Under 15 seconds average call waiting time
91% of issues resolved the same day
98% of tickets closed within SLA
3,500+ devices managed across the North West
ISO 27001 & Cyber Essentials Plus certified
IT support in Liverpool
Keeping Liverpool Businesses Running
Liverpool is the commercial capital of Merseyside, with a diverse economy spanning professional services, financial services, maritime and logistics, healthcare, education, digital technology and hospitality. The city centre and surrounding business districts host a large number of SMEs, professional services firms and growing technology companies.
Blowfish Technology provides fully managed IT support in Liverpool built around how your business actually works. With our Cotton Exchange office in Liverpool city centre and head office in Ormskirk, we are one of the most local IT providers serving Liverpool businesses.
Reactive break-fix IT
Costs more and fixes less than proactive managed support.
Single point of failure
One person holding all technical knowledge is a serious business continuity risk.
Growing cyber threats
Liverpool businesses targeted because of the client data and financial information they hold.
No IT strategy
Unplanned technology decisions cost more in the long run.
Compliance pressure
GDPR, FCA and professional compliance requirements demand documented, auditable IT controls.
What you get
Everything Included in Your Managed IT Service
One fixed monthly fee – no hidden charges, no call-out fees, no surprises.
24/7 Monitoring
Alerts raised before issues affect your Liverpool business.
Unlimited Helpdesk
Under 15 seconds average call waiting time.
On-Site Engineers
Same-day response in Liverpool, fully included.
Patching & Updates
Scheduled patching keeps your systems secure.
Firewall Management
Block attacks and enable secure remote access.
Backup Monitoring
Daily monitoring and restore testing.
Account Manager
A named contact who knows your Liverpool business.
IT Roadmap
Forward-looking IT plan aligned to your goals.
IT Documentation
Complete documentation of your IT environment.
Add-on services
Build Your Complete IT Solution
Hardware & Software
Supply and lifecycle management.Learn more
Disaster Recovery
Business continuity solutions.Learn more
Microsoft 365 Backup
Secure backup of all M365 data.Learn more
Managed Backup
Fully managed, monitored backup.Learn more
Microsoft Modern Workplace
M365 Business Premium deployed properly.Learn more
Cyber Security
Complete managed cyber security stack.Learn more
Not Sure What IT Support Your Liverpool Business Needs?
Free, no-obligation IT assessment.
Why Blowfish Technology
A Liverpool IT Partner With a City Centre Office
We have a Liverpool Cotton Exchange office and head office in Ormskirk — genuinely local to your business.
Your nearest office
Our Liverpool Cotton Exchange Office
Liverpool is served directly from our Liverpool Cotton Exchange office, with engineers based in the city. This is one of two Blowfish Technology offices serving clients across Merseyside, Lancashire and the wider North West.
Liverpool: Cotton Exchange, Bixteth Street, L3 9LQ
Ormskirk: Unit 2, Hattersley Court, Ormskirk, L39 2AY
Phone: 01695 351778
Coverage area
We Also Cover Nearby Areas
Our engineers cover Liverpool and all surrounding Merseyside areas.
Birkenhead
Managed IT support for Birkenhead businesses
Bootle
Managed IT support for Bootle businesses
Crosby
Managed IT support for Crosby businesses
Kirkby
Managed IT support for Kirkby businesses
Huyton
Managed IT support for Huyton businesses
Southport
Managed IT support for Southport businesses
Frequently Asked Questions – IT Support Liverpool
What is included in your managed IT support for Liverpool businesses? ⌄
Remote and on-site support, 24/7 monitoring, patch management, cyber security, firewall management, backup and recovery, and quarterly reviews – fixed monthly cost, no hidden charges.
How quickly do you respond in Liverpool? ⌄
Under 15 seconds call waiting. 91% resolved same day, 98% within SLA. Same-day on-site for urgent issues from our Liverpool Cotton Exchange office.
Do you have an office in Liverpool? ⌄
Yes. Our Liverpool Cotton Exchange office is on Bixteth Street, L3 9LQ, with engineers based there covering the whole of Merseyside.
How much does IT support cost for a Liverpool business? ⌄
Fixed monthly per-user or per-device pricing. Contact us for a tailored quote.
What is a Managed Service Provider (MSP)? ⌄
An IT company taking full responsibility for your technology under a fixed monthly contract – proactive monitoring, unlimited support, no per-call billing.
My IT support company has gone bust – can you help? ⌄
Yes. Takeover within 48 to 72 hours. Call 01695 351778 now.
I am thinking about outsourced IT support – can you help? ⌄
Yes. Far cheaper than employing an internal IT manager at £40,000 to £50,000 per year.
Who will answer my IT support call? ⌄
A qualified North West engineer. Under 15 seconds average.
What happens if my issue cannot be fixed remotely? ⌄
Engineer dispatched same-day from our Liverpool office. Fully included.
Do I need IT support near me in Liverpool? ⌄
We have a Liverpool city centre office. We are as local as it gets.
Do you support professional services, financial services and technology businesses in Liverpool? ⌄
Yes. See our sectors page.
How long does switching take? ⌄
Two to four weeks with minimal disruption.
How we work
Getting Started With Managed IT in Liverpool
From day one your team has helpdesk access and your account manager is in place. We have onboarded hundreds of Merseyside businesses and refined the process to make it seamless.
Looking for Reliable IT Support in Liverpool?
Talk to Blowfish Technology – we have a Liverpool city centre office and engineers across Merseyside.