All systems operational · Ormskirk, North West England

IT Support Deeside

IT Support Deeside

Blowfish Technology provides managed IT support for Deeside businesses across the Flintshire Enterprise Zone and wider North East Wales. Remote support, network management, server support, and cyber security – all from a single trusted North West partner.

IT Support for Deeside Businesses

Deeside is home to the highest concentration of manufacturing jobs in the UK, anchored by Toyota’s engine plant on Zone 3, Airbus at nearby Broughton, Tata Steel and AMRC Cymru – the Advanced Manufacturing Research Centre. The 2,000-hectare Deeside Enterprise Zone covers aerospace, automotive, electronics, pharmaceuticals, food and sustainable energy. Around those giants sits a deep ecosystem of supply chain SMEs, engineers and industrial service firms. Blowfish Technology provides IT support in Deeside that is proactive, reliable and built around your business. Our managed IT services take care of your systems so you can focus on running your operation.

From device setup and Microsoft 365 support to cloud backups and cyber security, we offer everything you need in one fixed-fee monthly package. With unlimited support included as standard, you get complete peace of mind – no call-out fees, no unexpected charges, no surprises.

From everyday tech issues to long-term IT planning, our Deeside IT support gives you the confidence to grow – backed by a local North West team with over 50+ Years of Combined Experience. Get in touch today to find out how we can help.

3,500+Devices supported
Under 15sAverage call waiting time
91%Of issues resolved same day
98%Within SLA

Included in Our IT Support

Everything you need to keep your Deeside business running – covered under one predictable monthly cost.

24/7 Monitoring & Remote Management

Every device and server we manage is monitored around the clock, acting before issues become problems for your Deeside business.

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Helpdesk IT Support

Our technicians are on hand via phone or remote access to diagnose issues and get your Deeside team back up and running quickly.

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Malware & Threat Protection

Layered endpoint security keeping your Deeside business safe from ransomware, viruses, and online threats.

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Firewall Management

We configure and manage your firewalls to block attacks and enable secure remote access at all times.

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Backup & Recovery

Automated backups and tested recovery plans protect your Deeside business data from ransomware and accidental loss.

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Software & Hardware Support

On-site visits across Deeside, Flintshire and the North East Wales border are fully covered at no extra cost.

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Proactive Patch Management

We keep all your devices up to date with the latest security patches automatically – protecting your business without disruption.

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Quarterly Reviews

Regular meetings to keep you informed and ensure your technology continues to support your goals.

Who We Work With in Deeside

Our Deeside clients are typically businesses with 5 to 100 staff that need enterprise-level IT without the overhead of an in-house team. The Deeside Enterprise Zone’s 4,942 acres support a broad industrial base covering aerospace and automotive supply chains, electronics manufacturers, pharmaceutical and food producers, engineering service firms and logistics operators, all sectors we support across North East Wales and the North West.

Our IT support for Deeside businesses is especially well suited to supply chain suppliers working with tier-one manufacturers; growing firms needing robust infrastructure; organisations reviewing the cost of internal IT; and businesses where critical knowledge sits with a single individual. We also provide cloud services and telecoms solutions across neighbouring areas including Chester and Wrexham.

Why Choose Blowfish Technology for IT Support in Deeside?

We’re not just an outsourced IT team – we’re a trusted North West partner with a genuine interest in your success.

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Fixed Monthly Cost – Unlimited support with predictable, transparent pricing

Local Support Team – Fast response times across Deeside, Flintshire and the North West border

50+ years combined experience – Trusted by businesses across the North West since 2012

Fully Accredited – ISO 9001, ISO 27001, Cyber Essentials Plus & Microsoft Solutions Partner – Modern Work

No Jargon, No Waffle – We explain things clearly and work in the best interests of your business

Scalable IT Support – Flexible enough to grow with your business as your needs change

Frequently Asked Questions – IT Support Deeside

What is included in your managed IT support for Deeside businesses?

Our managed IT support covers remote and on-site support, 24/7 monitoring, proactive patch management, cyber security, firewall management, backup and recovery, software and hardware support, and quarterly reviews – all for a fixed monthly cost with no hidden charges.

Do you provide on-site IT support in Deeside?

Yes. On-site visits are fully included at no extra cost. Our engineers cover Deeside Industrial Park, Broughton, Shotton, Flint, Connah’s Quay and the wider Flintshire area.

How much does IT support cost for a Deeside business?

We price on a fixed monthly per-user or per-device basis with no surprise bills. Contact us for a tailored quote for your Deeside business.

Do you support aerospace and automotive supply chain firms?

Yes. We work with manufacturers and supply chain businesses running ERP, MES, quality management and CAD systems. We understand the uptime expectations of firms feeding Airbus, Toyota and Tata supply chains.

What accreditations does Blowfish Technology hold?

We hold ISO 9001, ISO 27001, Cyber Essentials Plus, and we are a Microsoft Solutions Partner – Modern Work.

Transition Timeline

Our Simple Onboarding Process

Our tried and tested five-step methodology ensures a smooth, efficient transition with minimal disruption to your Deeside operations.

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Step One

Project Initiation

We appoint a dedicated transition manager and establish an agreed transition plan.

Step Two

Knowledge Transfer

We capture and share knowledge held by existing suppliers and internal teams.

Step Three

Toolset

We capture all information relating to the deployment and configuration of required toolsets.

Step Four

Interim Support

We take responsibility in a phased approach to mitigate any impact on business as usual.

Step Five

Handover

We contractually take responsibility for the delivery of all in-scope services.

Looking for Reliable IT Support in Deeside?

Talk to Blowfish Technology about managed IT support for your Deeside business.

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